44 Poland Street, Soho, London
44 Poland Street, London
020 8660 9999

Amsys Refund Policy


Warranties and Refunds

Unless stated in writing otherwise, all fees and charges are non-refundable. Amsys reserves the right to change the fees and charges then in effect, or add new fees or charges, by giving Customer notice in advance.

Hardware Services

If Amsys fails to resolve your reported issue(s) or You are not satisfied with the resolution, then You can call us within five (5) working days from the day your device was returned. Amsys will use commercially reasonable efforts to try to resolve Your problem. If those efforts are unsuccessful, and we agree that the issue was not reasonably resolved, we may refund some or all of the fee(s) that You paid for the Service. Standard applicable warranties on parts supplied are unaffected by this policy.

Data recovery and transfer service are subject to specific terms and are provided on a best efforts basis. Amsys cannot guarantee that data is fully recoverable. If you are not satisfied, Amsys will use commercially reasonable efforts to recover or transfer your data, but this service is not eligible for refunds.